Shipping policy

SHIPPING POLICY

Last updated: June 7, 2026

ORDER PROCESSING

All orders are processed and prepared for shipment within 1 to 3 business days after payment has been successfully confirmed.

Orders are not shipped or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly extended.

SHIPPING TIMES

Estimated delivery times generally range between 5 and 12 business days, depending on the destination country and local carrier services.

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to factors beyond our control, including but not limited to:

• High seasonal demand.

• Customs clearance procedures.

• Adverse weather conditions.

• Transportation disruptions.

• Carrier delays.

ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take several days to appear depending on the carrier and destination country.

DELIVERY ADDRESS

Customers are responsible for providing complete and accurate shipping information at checkout.

{{ shop.name }} cannot be held responsible for delivery delays, failed deliveries, lost packages, or additional shipping costs resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

LOST OR DELAYED PACKAGES

If your package appears significantly delayed or lost during transit, please contact us through the contact form available on our website. We will work with the shipping carrier to investigate the issue and assist you whenever possible.

CUSTOMS, DUTIES, AND TAXES

Depending on your country of residence, customs duties, import taxes, or additional fees may apply upon delivery.

These charges are the responsibility of the customer and are determined by local customs authorities. {{ shop.name }} has no control over these fees and cannot predict their amount.

DELIVERED ORDERS

Once a package has been marked as delivered by the carrier, {{ shop.name }} cannot be held responsible for theft, loss, or damage occurring after delivery.

Customers are encouraged to ensure that packages can be safely received at the delivery location.

CHANGES TO THIS SHIPPING POLICY

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

CONTACT

If you have any questions regarding shipping, delivery, or tracking information, please contact us through the contact form available on our website.